Privacy Policy at 7c66

When you register, use, or interact with the 7c66 platform, we collect a range of personal data necessary to operate your account, process transactions, comply with legal obligations, and provide you with a safe and personalised gaming experience. The categories of data we collect are outlined below.

Registration and identity data: When you create a 7c66 account, we collect your full name, date of birth, email address, mobile phone number, and residential address. This information is required to verify your identity, confirm that you meet the minimum age requirement of 18 years, and enable us to communicate with you about your account.

Identity verification documents: As part of our Know Your Customer (KYC) process, we may request copies of government-issued identity documents such as your National Identity Card, passport, or driving licence. We may also request proof of address documents such as a recent utility bill or bank statement. These documents are used solely for identity and age verification purposes and are stored securely in accordance with our data retention policy.

Financial data: We collect information about the payment methods you use to deposit and withdraw funds, including mobile banking account references (bKash, Nagad, Rocket, Upay), bank account details, and card information (where applicable). Full card numbers and mobile banking PINs are never stored on 7c66 servers — only the minimum information necessary to process and record transactions is retained.

Transaction history: We maintain a complete record of all deposits, withdrawals, bonus credits, and wagers placed through your account. This data is essential for account management, dispute resolution, and compliance with financial regulations.

Usage and behavioural data: We collect data about how you interact with the 7c66 platform, including the pages and games you visit, the time and duration of your sessions, search queries, betting patterns, and device information. This data is used to improve the platform, personalise your experience, and identify signs of problem gambling behaviour where relevant.

Technical and device data: We automatically collect technical information when you access 7c66, including your IP address, browser type and version, operating system, device identifiers, and time-zone settings. This information is used for security monitoring, fraud detection, and platform optimisation.

Communications data: If you contact our support team via email at [email protected] or through any in-platform messaging channel, we retain a record of those communications for quality assurance, training, and dispute resolution purposes.

7c66 processes your personal data only where we have a lawful basis to do so. The principal lawful bases on which we rely are: the performance of our contract with you (i.e., operating your player account), compliance with legal obligations (including AML and KYC requirements), our legitimate interests in running a secure and commercially viable platform, and in certain cases your consent (e.g., for marketing communications). We use your data for the following purposes:

• Account creation and management: To register your account, verify your identity and age, maintain your account profile, and enable you to log in securely.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfers, and to maintain accurate financial records associated with your account.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance through our support channels.
• Security and fraud prevention: To monitor for suspicious activity, detect and prevent fraud, money laundering, and unauthorised account access.
• Responsible gaming: To monitor your gambling behaviour for signs of problem gambling, enforce self-exclusion and deposit limit settings, and deliver relevant responsible gaming information where appropriate.
• Legal and regulatory compliance: To fulfil our obligations under applicable laws, including responding to lawful requests from competent authorities.
• Platform improvement: To analyse usage patterns, conduct A/B testing, and improve the functionality, content, and performance of the 7c66 platform.
• Personalisation: To tailor game recommendations, promotional offers, and platform content to your preferences and account history, where you have not opted out of such personalisation.
• Marketing communications: To send you information about promotions, new games, and special offers — but only where you have given your explicit consent to receive such communications. You may withdraw this consent at any time by contacting [email protected].

7c66 will not use your personal data for any purpose that is incompatible with the purposes described in this section without first obtaining your consent or having another lawful basis to do so.

7c66 uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage) to operate the platform effectively and to understand how players interact with our services. A cookie is a small text file placed on your device when you visit a website. Cookies allow us to recognise your browser, maintain your session state, and remember your preferences between visits.

We use the following categories of cookies on the 7c66 platform:

• Strictly necessary cookies: These cookies are essential for the platform to function. They enable core features such as user authentication, session management, and security checks. The platform cannot operate without them and they cannot be disabled.
• Performance and analytics cookies: These cookies collect anonymised information about how visitors use the platform — which pages are visited most frequently, how long sessions last, and where users navigate from. This data helps us improve the platform and fix technical issues.
• Functional cookies: These cookies allow the platform to remember choices you have made (such as your preferred language or display settings) and provide enhanced, personalised features during your session.
• Fraud prevention cookies: These cookies are used by our security systems to detect bot activity, identify suspicious login patterns, and protect your account from unauthorised access attempts.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse all cookies, accept only certain types, or delete cookies that have already been stored on your device. Please note that disabling strictly necessary cookies will prevent the 7c66 platform from functioning correctly and may result in your inability to log in or complete transactions.

7c66 does not use third-party advertising cookies or retargeting pixels that track your activity across unrelated websites for commercial advertising purposes.

7c66 does not sell or rent your personal data to third parties. We may, however, share certain categories of your data with carefully selected third-party service providers and, where legally required, with relevant authorities. All third parties with whom we share data are contractually obligated to process that data only for the specific purposes for which it was shared and to maintain appropriate security standards.

The categories of third parties with whom we may share your data, and the circumstances under which sharing occurs, are as follows:

• Payment processors: To facilitate deposits and withdrawals, your payment reference data is shared with the relevant payment service providers (such as bKash, Nagad, Rocket, Upay, and partner banks). These providers process your transaction data under their own privacy policies and regulatory obligations.
• Identity verification services: Third-party KYC and document verification providers may receive copies of your identity documents to complete the verification process. These providers are bound by strict confidentiality agreements.
• Platform technology providers: Game studios and software providers (such as Pragmatic Play, Evolution Gaming, Spribe, and NetEnt) may receive session and wager data necessary to deliver their games to your account. This data does not include your full identity or financial details beyond what is required to deliver and settle bets.
• Fraud and AML screening services: We may share transaction and account data with third-party fraud prevention and anti-money laundering screening services to identify and prevent financial crime.
• Legal and regulatory authorities: We may disclose your personal data to law enforcement agencies, regulators, or other public authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 7c66, our players, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 7c66's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and your rights under this Privacy Policy will be preserved.

Where data is shared with providers outside of Bangladesh, 7c66 ensures that appropriate data transfer safeguards are in place, including contractual data processing agreements that require recipient organisations to maintain data protection standards equivalent to those applied by 7c66.

7c66 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with legal, regulatory, and contractual obligations. The retention periods applicable to the principal categories of personal data we hold are described below.

When data is no longer required and its retention period has expired, 7c66 will securely delete or anonymise it so that it can no longer be associated with your identity. Anonymised or aggregated data that cannot identify an individual may be retained indefinitely for statistical and platform analysis purposes.

Where you request the deletion of your personal data and there is no overriding legal obligation requiring its retention, 7c66 will process your deletion request within 30 days of receipt. In cases where legal obligations prevent immediate deletion, we will inform you of the applicable retention period and restrict processing of your data to the minimum necessary during that period.

As a registered player on 7c66, you have a number of rights in relation to the personal data we hold about you. 7c66 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team at [email protected] with the subject line "Privacy Rights Request" and include your registered account username and a clear description of your request.

• Right of access: You have the right to request a copy of the personal data we hold about you. We will provide this in a structured, commonly used format within 30 days of your verified request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information (such as your email address or phone number) directly through your account settings.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other lawful basis exists), or where the data has been unlawfully processed. This right is subject to overriding legal retention obligations.
• Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to data portability: Where we process your data on the basis of your consent or to perform our contract with you, you have the right to receive that data in a machine-readable format and, where technically feasible, to have it transmitted directly to another service provider.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, subject to our demonstrating compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

7c66 aims to respond to all privacy rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case you will be informed of the extension and the reason for it. We will not charge a fee for processing privacy rights requests unless a request is manifestly unfounded, excessive, or repetitive.

7c66 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security programme includes the following key controls:

• SSL/TLS encryption in transit: All data transmitted between your device and the 7c66 platform is encrypted using TLS 1.2 or higher. This ensures that your personal data and financial information cannot be intercepted during transmission.
• Encryption at rest: Sensitive personal data stored on 7c66 servers — including identity documents and financial records — is encrypted at rest using AES-256 encryption or equivalent standards.
• Access controls: Access to personal data held by 7c66 is restricted to authorised employees and contractors who require that access to perform their job functions. Access is governed by role-based permissions, and all access events are logged and auditable.
• Password security: Account passwords are stored using industry-standard hashing algorithms. 7c66 staff cannot view or retrieve your password in plain text. If you forget your password, you must use the account recovery process to set a new one.
• Fraud monitoring: 7c66 operates automated monitoring systems that continuously analyse login activity, transaction patterns, and account behaviour for signs of fraud or account compromise. Suspicious activity triggers immediate security alerts for review by our team.
• Security audits: The 7c66 platform undergoes regular security reviews and vulnerability assessments. Critical security patches are applied promptly when identified.

While 7c66 takes every reasonable precaution to protect your data, no digital system can be guaranteed to be entirely free of security risk. If you suspect that your account has been accessed without your authorisation, you must notify us immediately at [email protected] so that we can take swift protective action including temporary account suspension pending investigation.

In the event of a data breach that is likely to result in a high risk to the rights and freedoms of affected players, 7c66 will notify the affected individuals without undue delay. Notification will be sent to the email address registered to the affected accounts and will include a description of the nature of the breach, the likely consequences, and the measures taken or proposed to address it.

7c66 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made to this policy, registered players will be notified by email at the address associated with their account. The "Effective" date displayed at the top of this page and in the hero section above will be updated to reflect the date on which the revised policy takes effect.

We encourage you to review this Privacy Policy periodically to stay informed about how 7c66 protects your personal data. Continued use of the 7c66 platform after the effective date of any revised Privacy Policy constitutes your acceptance of those changes. If you do not agree with any changes made to this policy, you should cease using the platform and contact the support team to close your account.

This Privacy Policy is written in English and the English version is the governing and authoritative version for all purposes. Any translated summaries provided for reference do not supersede the English text.

Data controller: The data controller responsible for your personal data is 7c66, operator of the platform available at 7c66.bet, serving players in Bangladesh.

Contact: For any questions, concerns, or requests relating to this Privacy Policy or to the personal data we hold about you, please contact our data privacy team at [email protected]. Please use the subject line "Privacy Policy Enquiry" and include your registered account username. Our team aims to respond to all privacy-related enquiries within two business days at Bangladesh Standard Time (BST, UTC+6).