Responsible Gaming at 7c66 – Play Safe in Bangladesh

Our Commitment

Our Commitment to Safe Play

At 7c66, responsible gaming is not a compliance checkbox — it is a core value that shapes how we design and operate our platform. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet and Cox's Bazar, and we recognise that our players come from diverse backgrounds with varying levels of experience with online gaming and sports betting.

We understand that for the vast majority of players, gambling is a recreational activity enjoyed in the same spirit as watching a BPL cricket match or following the Bangladesh Tigers in a T20 tournament. It is meant to be exciting, engaging, and fun. However, we are also acutely aware that a small proportion of players may develop patterns of play that become harmful to themselves or their families.

7c66's responsible gaming programme is built around four pillars: prevention, detection, intervention, and support. We use behavioural monitoring technology to identify early warning signs of problem gambling, we provide a suite of practical player-controlled tools to help manage gaming activity, and we maintain a trained support team available to assist any player who needs help.

We ask every player to approach gaming with a clear and honest mindset. Before you play, set a budget that you are comfortable losing entirely — because gambling outcomes can never be guaranteed. Treat any winnings as a bonus, not an expectation. Never attempt to recover losses by placing larger or more frequent bets; this is known as "chasing losses" and it is one of the earliest signs that gambling has shifted from entertainment to compulsion.

7c66 is committed to maintaining a platform where responsible gaming features are easy to find, simple to activate, and immediately effective. We will never penalise a player for using responsible gaming tools. Activating a deposit limit, a time-out period, or a self-exclusion will never affect your eligibility to return to the platform in the future under the terms of that tool, and our support team will never pressure you to resume playing before you are ready.

Important Reminder: Gambling involves financial risk. Only play with money you can afford to lose. If you are using borrowed money, money set aside for bills, rent, food, or other essential expenses — stop and contact our support team immediately at [email protected].

Player Wellbeing First

Every feature on 7c66 is designed with player wellbeing in mind. We monitor account activity for problem gambling indicators and proactively reach out to players displaying high-risk behaviour.

Player-Controlled Limits

You are in control. Set daily, weekly, or monthly deposit limits, session time reminders, and loss limits directly from your account settings — no support ticket required.

Strict 18+ Enforcement

7c66 enforces a strict minimum age policy of 18 years. All accounts undergo age verification during the KYC process. Access is denied to anyone who cannot confirm they are 18 or older.

Time-Out & Cool-Off

Take a break from gambling whenever you need one. Activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out, your account is suspended and you cannot deposit or place bets.

Self-Exclusion Programme

Players who feel they need a longer break can self-exclude for periods ranging from 6 months to 5 years, or request a permanent self-exclusion. This cannot be reversed during the exclusion period.

Dedicated Support

Our responsible gaming support team is available seven days a week. Contact us at [email protected] for confidential, non-judgmental assistance. We can help you activate any responsible gaming tool instantly.

Section 2

Age Restriction & Verification

7c66 operates a strict minimum age policy. All players must be 18 years of age or older to register an account, make a deposit, or place any bet on the platform. This policy applies to all players across Bangladesh without exception.

During the account registration process, all players are required to declare that they are aged 18 or above. Following registration, 7c66 may request supporting identity documents as part of our Know Your Customer (KYC) process. Acceptable documents for age verification include:

National Identity Card (NID): The most commonly used document for Bangladeshi players. Your NID confirms your full name, date of birth, and national identity number.
Valid Passport: An internationally recognised identity document accepted for age and identity verification.
Birth Certificate: An official government-issued birth certificate may be accepted in combination with another form of identification if requested.

Until age verification is complete, 7c66 reserves the right to suspend withdrawal functionality and may restrict access to certain features. If a player is found to have provided false information about their age, their account will be permanently closed and any winnings forfeited.

7c66 strongly encourages parents and guardians to use device-level parental control software to prevent underage individuals from accessing online gaming and betting platforms. If you suspect that a minor has registered on 7c66, please contact us immediately at [email protected].

Age Verification Process: After registering your 7c66 account, you will be asked to upload a clear photo or scan of your NID or passport. Our verification team reviews all submissions within 24 hours. You will be notified by email once verification is complete.

Zero Tolerance for Underage Play: 7c66 has a zero-tolerance policy regarding underage gambling. Any account discovered to belong to a person under the age of 18 will be immediately closed, all funds returned (less any winnings), and the case escalated for further review.

Parental Controls: If you share a device with younger family members, consider using parental control software such as Net Nanny, Kaspersky Safe Kids, or built-in device restrictions (available on Android and iOS) to prevent access to gambling websites.

Section 3

Recognising Problem Gambling

Problem gambling — sometimes called compulsive gambling or gambling disorder — is characterised by an inability to control gambling behaviour despite negative consequences. It can affect anyone, regardless of age, income, or background. Early recognition is the most important step toward recovery.

The following self-assessment questions are designed to help you reflect honestly on your relationship with gambling. If you answer "yes" to three or more of these questions, we strongly encourage you to use our responsible gaming tools or contact our support team for a confidential conversation.

1

Do you gamble with more money than you originally planned?

Starting a session with a fixed budget and then depositing more when that runs out is a key early warning sign of loss-chasing behaviour.

2

Have you tried to cut back on gambling but found it difficult?

Repeated unsuccessful attempts to reduce or stop gambling — even when you genuinely want to — may indicate a compulsive pattern has developed.

3

Do you find yourself thinking about gambling constantly?

Preoccupation with gambling — replaying past sessions, planning future bets, or thinking about how to get more money to gamble — is a recognised symptom of problem gambling.

4

Have you borrowed money or sold possessions to fund gambling?

Using borrowed money, credit cards, or selling personal items to finance gambling are serious indicators that gambling has crossed into financially harmful territory.

5

Has gambling caused conflict with family members or friends?

Arguments about money, secrecy about gambling activity, or neglecting family responsibilities because of gambling are significant social warning signs.

6

Do you feel anxious, irritable, or low when you are not gambling?

Experiencing withdrawal-like symptoms — restlessness, irritability, or low mood when not gambling — suggests that gambling may have become a psychological dependency.

If You Recognise These Signs: Answering "yes" to several of these questions does not mean you cannot recover — it means you should act now. Contact our support team at [email protected] or activate a self-exclusion immediately. Problem gambling is a recognised condition and help is available. You are not alone.

Section 4

Self-Exclusion Tools

Self-exclusion is the most powerful responsible gaming tool available on 7c66. When you self-exclude, your account is immediately suspended and you are blocked from logging in, depositing, or placing bets for the entire duration of the exclusion period. Self-exclusion is designed for players who feel that they need a firm, enforced break from gambling.

7c66 offers the following self-exclusion periods:

6 months: A medium-term exclusion suitable for players who have noticed concerning patterns in their play and want a structured break to reassess.
1 year: A longer exclusion period recommended for players who have experienced financial or personal harm as a result of gambling.
3 years: An extended exclusion for players who require a prolonged period away from gambling to address underlying issues.
5 years: For players who need maximum protection over an extended period.
Permanent exclusion: A lifetime ban from the 7c66 platform. This cannot be reversed under any circumstances. Choose this option if you believe gambling poses a permanent risk to your wellbeing.

How to activate self-exclusion: You can request self-exclusion at any time by contacting our support team at [email protected] with the subject line "Self-Exclusion Request". Include your registered account username and your chosen exclusion period. Self-exclusion will be activated within two hours of your request being received during support hours (Bangladesh Standard Time, UTC+6).

What happens during self-exclusion: Your account is suspended immediately upon activation. Any pending withdrawals will be processed and returned to your registered payment method. You will be removed from all marketing communications for the duration of the exclusion. Any 7c66 accounts you hold under different usernames will also be closed if identified.

Returning after self-exclusion: For exclusions of 6 months, 1 year, 3 years, or 5 years, you may request to reactivate your account after the exclusion period has expired. A mandatory 24-hour cooling-off period applies before reactivation. You will also be required to complete a responsible gaming check-in with our support team before full access is restored.

Self-Exclusion Is Irreversible During the Period: Once a self-exclusion is activated, it cannot be shortened or reversed before the chosen end date — regardless of the reason. This is intentional: the purpose of self-exclusion is to provide a firm, enforceable barrier during a vulnerable period.

Section 5

Deposit Limits & Budget Controls

Setting a deposit limit is one of the most effective ways to keep your gambling within a budget you are comfortable with. 7c66 allows every player to set personal deposit limits at the daily, weekly, or monthly level. Once a limit is set, the platform will automatically decline any deposit attempt that would exceed your chosen threshold within the relevant time period.

Daily Deposit Limit

Set a maximum amount you can deposit in a single calendar day. Resets at midnight Bangladesh Standard Time. Ideal for players who prefer to manage gambling on a session-by-session basis.

Weekly Deposit Limit

Cap your total deposits across any rolling seven-day period. A popular choice for players who gamble several times a week and want to maintain a consistent weekly entertainment budget.

Monthly Deposit Limit

Set a ceiling on your total deposits within a calendar month. The most comprehensive budget control option, ensuring your gambling expenditure stays within a predictable monthly envelope.

Increasing vs. decreasing your limit: Deposit limit reductions take effect immediately — they cannot be reversed for a minimum of 7 days after being set. This cooling-off period exists to protect players from impulsive decisions to raise their own limits during a loss-chasing episode. Limit increases require a 7-day waiting period before they take effect and will never be processed faster than this regardless of the request method.

Loss limits: In addition to deposit limits, 7c66 also supports loss limits — a cap on the total amount you can lose within a defined period. When your cumulative losses reach the limit, no further bets can be placed until the period resets. Contact our support team at [email protected] to set up a loss limit on your account.

Bet size limits: Players can also request a maximum single-bet limit to prevent placing individual wagers above a chosen amount. This is particularly useful for sports bettors who may be tempted to place large impulsive bets on high-profile events such as BPL finals or T20 World Cup matches.

Budgeting Tip: Before your next deposit, decide in advance exactly how much you are comfortable spending and treat it as the cost of entertainment — not as an investment. Set that figure as your deposit limit so the platform enforces your decision for you, even in moments of excitement.

Section 6

Time-Out & Cool-Off Features

A time-out is a short-term account suspension designed for players who want a brief, enforced break from gambling without committing to a full self-exclusion. Unlike self-exclusion, a time-out is intended for players who are not in crisis but simply want to pause, reflect, and step away from the platform for a defined period.

7c66 offers the following time-out durations:

24 hours: A short overnight break, useful after a losing session or whenever you feel you need to clear your head before playing again.
7 days: A week-long pause recommended when you notice yourself gambling more frequently than intended or spending more time on the platform than planned.
30 days: A month-long cool-off period ideal for players who want a meaningful break to reassess their relationship with gambling without the long-term commitment of a self-exclusion.

During a time-out, your account is fully suspended. You cannot log in, deposit, or place bets. Any active bets placed before the time-out will be settled normally and winnings credited to your account balance for withdrawal after the time-out expires.

Session time reminders: In addition to structured time-out periods, 7c66 offers optional session time reminders. You can set the platform to display a notification after you have been logged in and active for a chosen duration (e.g., 30 minutes, 1 hour, 2 hours). These reminders help you stay aware of how long you have been playing and encourage regular breaks.

Reality checks: 7c66 supports reality check notifications — periodic on-screen messages during extended gaming sessions that display your session duration and net financial position (total deposited minus total withdrawn during the session). These prompts encourage you to pause and consider whether you wish to continue.

How to activate time-out: Time-out can be requested via the responsible gaming section of your account settings, or by contacting our support team at [email protected]. Once activated, the time-out takes effect immediately and cannot be shortened before the chosen period expires.

When to Use Time-Out vs. Self-Exclusion: Use a time-out if you feel like you need a short break to reset. Choose self-exclusion if you are experiencing genuine harm, financial difficulty, or an inability to control your gambling. When in doubt, choose self-exclusion — it provides stronger protection.

Section 7

Support & External Resources

If you or someone you know is struggling with problem gambling, support is available. 7c66 encourages all players to reach out — whether to our own support team or to one of the external organisations listed below. Seeking help is a sign of strength, not weakness, and early intervention leads to significantly better outcomes.

7c66 Responsible Gaming Team

Our dedicated responsible gaming support staff are available seven days a week. Contact us at [email protected] with the subject "Responsible Gaming Help". All enquiries are handled in strict confidence. We can activate any responsible gaming tool instantly upon request and discuss your options without pressure or judgment.

Kaan Pete Roi — Mental Health Support

Kaan Pete Roi is a Bangladeshi mental health and emotional support helpline offering confidential telephone counselling. If gambling stress is affecting your mental health or family relationships, speaking with a counsellor can be an important first step. Their services are available to people across Bangladesh including Dhaka, Chittagong, Sylhet, and Rajshahi.

Gamblers Anonymous

Gamblers Anonymous is an international peer-support fellowship for people who want to stop gambling. The programme is based on shared experience, mutual support, and a proven recovery framework. Meetings are available in many formats globally. For those who prefer online support, GA offers virtual meeting options accessible from anywhere in Bangladesh.

GamCare — International Online Support

GamCare is a leading international provider of information, advice, and support for people affected by problem gambling. Their online resources — available in English — include self-assessment tools, live chat support, and a comprehensive library of recovery guidance suitable for players in Bangladesh and worldwide.

7c66 also strongly encourages players who are concerned about their gambling to speak openly with a trusted person in their life — a family member , close friend, or community leader. Sharing your concerns with someone you trust can provide both emotional support and practical accountability as you work to regain control of your gambling behaviour.

If gambling-related financial stress is affecting your household, consider reaching out to a financial counsellor or debt advisory service. Managing the financial consequences of problem gambling is as important as addressing the behavioural patterns themselves, and professional guidance can help you build a realistic plan for recovery.

Section 8

Contact Our Support Team

If you have any questions about responsible gaming tools, want to activate a deposit limit, time-out, or self-exclusion, or simply want to talk to someone about your gambling, our support team is here to help. All responsible gaming enquiries are treated with complete confidentiality and handled by trained staff.

To get in touch, send an email to [email protected] with the subject line that best describes your situation:

"Self-Exclusion Request" — to immediately suspend your account for a chosen period.
"Deposit Limit Request" — to set or adjust your daily, weekly, or monthly deposit cap.
"Time-Out Request" — to take a short enforced break of 24 hours, 7 days, or 30 days.
"Responsible Gaming Help" — for a confidential conversation with a support team member about your gambling habits.
"Underage Account Report" — to report a suspected underage player on the platform.

Our team aims to respond to all responsible gaming enquiries within two hours during Bangladesh Standard Time (BST, UTC+6) business hours, and within four hours at all other times. Self-exclusion and time-out requests are always prioritised and actioned as quickly as possible.

Contact Details:
Email: [email protected]
Subject: Use one of the subject lines listed to ensure fast routing to our responsible gaming team.
Response time: Within 2 hours during BST business hours.

If You Are in Crisis: If gambling is causing you immediate financial, emotional, or physical harm, do not wait — email us right now at [email protected] and we will prioritise your case. You can also activate a self-exclusion request in the same email so your account is suspended while we respond.

Your Privacy Is Protected: All responsible gaming communications are handled in strict confidence. Your enquiry will never be shared with third parties. Your account status and responsible gaming history are never disclosed to other players or external organisations without your explicit consent.

Responsible Gamingat 7c66